Contact Petcube Customer Service
How to Reach a Person at Petcube
Verified Contact Information
General Info:
-
1-415-926-3169
Petcube Emails:
Customer Service
General Info
Jobs/ Career
Petcube Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Petcube Phone Number
1 (415) 926-3169
Average Calls duration
1 minute
Most Popular Petcube Email Address
support@petcube.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Product/ service, account and request for information
Call Volume by Day
View full overview ›
Petcube Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Petcube Phone Number | 1 (415) 926-3169 |
| Average Calls duration | 1 minute |
| Most Popular Petcube Email Address | support@petcube.com |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Product/ service, account and request for information |
Call Volume by Day
Contact Information
Petcube Website:
Petcube Help Center:
Corporate Office Address:
Petcube, Inc.
555 De Haro St., Ste 280A
San Francisco,
California
94107
United States
Other Info (opening hours):
Other Location:
Petcube Polska Sp. z o.o.
Władysława Łokietka 16A/12
Kraków 30-010 Poland
Address to Opt-out:
2711 Centerville Rd., Ste 400
Wilmington, DE 19808
Summary of Petcube Customer Service Calls
162
TOTAL
CALLS
CALLS
01:16
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Petcube?
Product/ Service Question:
- “Can’t connect to WiFi”
- “Won’t connect to phone”
- “Connection”
Account Question:
- “I have tried several times to to put a code in and it will not take it. Please give me a call. If not I will report to better business”
- “Subscription”
- “Add a second dog to subscription”
Request for Information Question:
- “Need help connecting my cameras”
- “I want to give one of my cameras to my aunt how can i connect it qith her information and her internet”
- “Inquiry”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancel my subscription”
- “Renew”
Payments and Charges Question:
- “Dispute”
- “Recent transactions”
- “You keep charging me”
Refund Question:
- “Refund”
Staff Question:
- “Start service”
- “Because I have paid my service every month and it's saying I haven't”
Shipping and Delivery Question:
- “Delivery”
Cards Question:
- “I have a new card my old card I reported it stolen”
Return/ Replace Question:
- “Return information”
Other Question:
- “Camera set up”
- “Emergency Funds”
- “Use of emergency fund”
Compare Petcube Customer Service To
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Petcube